Answer: You cannot retrieve your old password but you can request for a new one. Here are the 2 ways on how to request a new password:

1. Forgot Password on Login Page

Step 1:    On the Login Page, click the Forgot Password. It will redirect you to a page asking for your Email Address that is binded to your employee profile then click Send 
Note: A temporary password will be sent to your email address

Step 2:    Go back to ZKTeco Payroll Login Page. Enter Username and Temporary Password then click Login. It will redirect you to a page asking for the Current Password (Temporary Password) and New Password then click Proceed.

2. Contact your Administrator to reset your Password.